org.hyperic.hq.bizapp.client.agentcallbackclientexception

org.hyperic.hq.bizapp.client.agentcallbackclientexception

I use Hyperic HQ 4.2.0.7. I have a Windows Server 2008 R2 Server already configured under Host name kvm as Hyperic Agent. I was been asked to rename the hostname to jvm and bring the System under monitoring.


I changed the Host name in Window Server.Remember, changing Host name require a restart in case of Window Server.

1. First I removed the Hyperic Agent with the name 'kvm' from Hyperic Server.
2. Stopped the Hyperic Agent.
3. Deleted the contents in data directory.
4. Then, I tried to restart the Hyperic Agent and got the following error .

org.hyperic.hq.bizapp.client.AgentCallbackClientException: Remote error while invoking 'registerAgent: org.hyperic.lather.LatherRemoteException: Runtime exception: RuntimeException
at org.hyperic.hq.bizapp.client.AgentCallbackClient.invokeLatherCall(AgentCallbackClient.java:201)
at org.hyperic.hq.bizapp.client.BizappCallbackClient.registerAgent(BizappCallbackClient.java:135)
at org.hyperic.hq.bizapp.agent.client.AgentClient.cmdSetup(AgentClient.java:808)
at org.hyperic.hq.bizapp.agent.client.AgentClient.cmdSetupIfNoProvider(AgentClient.java:517)
at org.hyperic.hq.bizapp.agent.client.AgentClient.main(AgentClient.java:1257)
Caused by: org.hyperic.lather.LatherRemoteException: org.hyperic.lather.LatherRemoteException: Runtime exception: RuntimeException
at org.hyperic.lather.client.LatherHTTPClient.invoke(LatherHTTPClient.java:124)
at org.hyperic.hq.bizapp.client.AgentCallbackClient.invokeLatherCall(AgentCallbackClient.java:157)
... 4 more
Error registering agent: Remote error while invoking 'registerAgent: org.hyperic.lather.LatherRemoteException: Runtime exception: RuntimeException

ScreenShot:



I googled with the term "org.hyperic.hq.bizapp.client.agentcallbackclientexception".
I got two links.


Link 1 :

One link confirmed that it is  a bug with Hyperic
The Link is here.
https://jira.hyperic.com/browse/HHQ-4206

Link 2:
Other link gave some tweaking.
Run the following commands

su postgres

psql HQ

select * from eam_agent where address='192.168.X.X'

Here 192.168.X.X is the IP Address of the Agent.

Here, I got two entries.

Again the run the same query to select id alone.

select id from eam_agent where address='192.168.X.X'

I got output as

ID1
ID2

Now I copied the ID's and run these queries once again.

select * from eam_ai_agent_report where id=ID1

select * from eam_ai_agent_report where id=ID2

So its confirmed that, data  [IP Address]  is duplicated.

Now I deleted all the entries corresponding to the duplicated entries.

delete from eam_ai_agent_report where id=ID1;
delete from eam_ai_agent_report where id=ID2;
delete from eam_agent where address='192.168.X.X'

When I restarted the Agent Script again, that System was able to be configured and connect to Hyperic Server.

I got the solution from the following link .

https://communities.vmware.com/message/1943349